1770bet Privacy Policy

This Privacy Policy applies to all services operated by 1770bet through the website https://1770bet.net and any associated mobile-optimised interfaces (collectively, the "Platform"). By creating an account, making a deposit, or continuing to use the Platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy.

1770bet is committed to handling your personal data with care, transparency, and integrity. We collect only the information that is necessary to deliver a safe, fair, and enjoyable betting and gaming experience for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. This document sets out your rights as a data subject and explains how you can exercise them at any time by contacting our support team.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which contain additional obligations and protections relevant to your use of the 1770bet Platform.

1 Data We Collect

1770bet collects personal data in several ways: directly from you when you register or use the Platform, automatically through your device and browser as you interact with the site, and occasionally from trusted third parties such as payment processors and identity verification services. The categories of personal data we collect include the following:

We do not collect any special categories of sensitive personal data (such as health data, religious beliefs, or political opinions) unless you voluntarily provide such information in the context of a responsible gaming self-exclusion or problem gambling support request, in which case it is used solely for the purpose of protecting your wellbeing.

2 How We Use Your Data

1770bet uses your personal data for the following clearly defined purposes. Each purpose is tied to a lawful basis for processing, which is described in the following section. We do not use your data for purposes that are incompatible with those listed below without first obtaining your consent or providing you with fresh notice.

• Account creation and management: To register your player account, verify your identity, maintain your account settings, and manage your login credentials securely.
• Processing transactions: To facilitate deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods, and to process withdrawal requests to your nominated account.
• Platform delivery: To provide access to all betting markets (including cricket BPL, IPL, T20 World Cup, and Bangladesh Tigers matches), casino games, live dealer tables, Dragon Master, Callbreak Quick, and all other services on the Platform.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and provide account assistance through our support channels.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, multi-accounting, match-fixing involvement, and other prohibited conduct described in our Terms & Conditions.
• Legal and regulatory compliance: To comply with applicable Know Your Customer (KYC) requirements, anti-money-laundering obligations, age verification duties, and any other legal or regulatory obligation applicable to the 1770bet Platform.
• Responsible gaming: To monitor betting patterns for indicators of problem gambling, enforce self-exclusion requests, apply deposit limits, and provide personalised responsible gaming interventions where appropriate.
• Marketing communications: To send you promotional offers, bonus notifications, seasonal promotions (such as Eid and Pohela Boishakh specials), and cricket tournament updates — but only where you have opted in to receive marketing communications or where we have a legitimate interest basis as described below.
• Platform improvement: To analyse aggregate usage data, identify technical errors, improve the user experience of the Platform, and develop new features and game offerings.

You may withdraw your consent to marketing communications at any time by contacting [email protected] or by using the unsubscribe mechanism included in any marketing email we send to you. Withdrawing marketing consent does not affect our ability to send you service-critical communications (such as account notices, security alerts, or transaction confirmations).

3 Legal Basis for Processing

Every instance of personal data processing at 1770bet is grounded in one of the following recognised legal bases. Where multiple bases could apply, we rely on the most appropriate basis for each specific processing activity:

• Contractual necessity: Processing that is required to fulfil the contract between you and 1770bet — including account registration, deposit processing, bet settlement, and withdrawal execution. Without this processing, we cannot deliver the Platform services to you.
• Legal obligation: Processing that is required to comply with applicable law, including KYC identity verification, transaction monitoring for anti-money-laundering purposes, age verification, and responding to lawful requests from competent authorities.
• Legitimate interests: Processing that serves the legitimate business interests of 1770bet where those interests are not overridden by your privacy rights. This includes fraud detection, platform security, responsible gaming monitoring, customer support quality assurance, and product analytics.
• Consent: Processing that you have specifically agreed to, including the receipt of promotional marketing communications and the use of non-essential cookies for analytics and personalisation purposes. Consent may be withdrawn at any time with no detriment to your use of the Platform.

4 Data Sharing & Disclosure

1770bet does not sell your personal data to third parties. We do not share your data for commercial purposes unrelated to the delivery of the Platform. However, in order to operate the Platform effectively and meet our legal obligations, we may share your personal data with the following categories of recipients:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard — solely for the purpose of processing deposits and withdrawals on your behalf. These providers operate under their own privacy policies and are subject to their own data protection obligations.
• Identity verification providers: Third-party KYC and identity verification services used to confirm your identity and age in compliance with our verification obligations. These providers process your submitted identity documents under strict data security controls.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive the minimum data necessary (typically a session token and account identifier) to deliver game content and record outcomes. These providers do not receive your full personal profile.
• Fraud and risk management services: Specialist third-party providers that assist 1770bet in detecting fraudulent accounts, multi-accounting, payment fraud, and money laundering. These providers act as data processors under contract with 1770bet and may not use your data for their own purposes.
• IT infrastructure and hosting providers: Cloud hosting, database, and content delivery network (CDN) providers that store and transmit Platform data. All such providers are required to maintain appropriate technical and organisational security measures.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory demand, 1770bet may disclose personal data to competent authorities in Bangladesh or internationally. We will, where lawfully permitted, notify you of such a disclosure request before complying.
• Professional advisers: Lawyers, auditors, and compliance consultants who provide professional services to 1770bet and who are subject to duties of confidentiality.

Any third party that receives personal data from 1770bet in a data processor capacity is required to process that data only on our documented instructions, to maintain appropriate security measures, and to delete or return the data upon conclusion of the relevant services.

5 Cookies & Tracking

1770bet uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, maintain your login session, and — where you have consented — to analyse your usage patterns and deliver a more personalised experience.

You can control non-essential cookies through your browser settings at any time. Most browsers allow you to view, block, or delete cookies via the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will impair your ability to use core Platform functions including login, deposits, and bet placement.

1770bet does not use third-party advertising networks or serve targeted advertisements from external ad platforms. The marketing cookies we use are limited to first-party personalisation of promotional offers delivered within the 1770bet Platform itself.

6 Data Retention

1770bet retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, and to protect the legitimate interests of the Platform and its player community. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your registered account, plus a minimum of five years following permanent account closure to satisfy our KYC and anti-money-laundering record-keeping obligations.
• Transaction records: Deposit, withdrawal, and bet settlement records are retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
• Identity verification documents: KYC documents (National ID copies, passport scans, proof of address) are retained for a minimum of five years following account closure or the completion of the relevant verification process.
• Customer support records: Support ticket transcripts and correspondence are retained for three years from the date of the last interaction, to enable consistent service delivery and dispute resolution.
• Marketing consent records: Records of your marketing opt-in or opt-out status are retained for the duration of your account and for one year following account closure, to demonstrate compliance with consent obligations.
• Technical and server log data: IP address logs and server access records are retained for 12 months for security monitoring and fraud investigation purposes, after which they are deleted or anonymised.

Where personal data is no longer required for any of the above purposes, it is securely deleted or anonymised. Anonymised data (from which you can no longer be identified) may be retained indefinitely for aggregate statistical and business analysis purposes.

7 Your Privacy Rights

As a player on the 1770bet Platform, you hold a number of rights in relation to your personal data. These rights are available to all registered players and may be exercised free of charge by contacting our support team at [email protected]. We will acknowledge your request within 48 hours and provide a full response within 30 days.

Please note that certain rights are subject to limitations. For example, we cannot delete data that we are legally required to retain for KYC, anti-money-laundering, or financial record-keeping purposes. Where a right cannot be exercised in full, we will explain the reason clearly and exercise it to the maximum extent possible.

Where your request involves verifying your identity before processing — for example, to prevent a third party from accessing your account data — we may ask you to confirm certain account details. This is a security step, not an obstacle to your rights.

8 Contact & Data Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1770bet handles your personal data, please contact our data protection team using the details below. We are committed to responding promptly and transparently.

• Email (plain text — not a link): [email protected]
• Subject line recommended: "Privacy Request — [Your Registered Username]"
• Response time: Acknowledgement within 48 hours; full response within 30 days of receipt.
• Business hours: Monday to Saturday, 9:00 AM – 9:00 PM Bangladesh Standard Time (BST, UTC+6).

1770bet reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, and Platform features. When material changes are made, we will notify registered players by email to their registered address at least 14 days before the updated policy takes effect. Continued use of the Platform after the effective date of any updated policy constitutes acceptance of the revised terms.