Responsible Gaming
at 1770bet

Our Commitment to Responsible Gaming

At 1770bet, responsible gaming is not a box-ticking exercise — it is a core part of how we operate. We believe that betting and gaming should be an entertaining pastime, not a source of financial stress, emotional harm, or family breakdown. Our platform is designed with safeguards built into every layer, from registration to withdrawal, to ensure that every player across Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, or beyond — can enjoy our services in a safe and controlled way.

We recognise that a small proportion of players may develop unhealthy gambling habits over time. Problem gambling can affect anyone regardless of age, income, or background, and the warning signs are not always obvious. That is why 1770bet maintains a comprehensive suite of responsible gaming tools that players can activate instantly from their account settings, and why our support team is trained to respond with empathy and speed when players reach out for help.

1770bet does not target vulnerable individuals. We do not send promotional offers to players who have self-excluded or set deposit limits. We do not encourage players to chase losses. We do not market to individuals under the age of 18. These commitments are reflected in every aspect of our platform design, customer communications, and operational procedures.

Age Restriction — 18+ Only

1770bet is strictly an adults-only platform. All players must be at least 18 years of age to register, deposit, or participate in any betting or gaming activity on our Platform. This rule is non-negotiable and is enforced through our Know Your Customer (KYC) verification process, which all players must complete before making their first withdrawal.

During the KYC process, players are required to submit a valid government-issued identity document — such as a National ID card, passport, or driving licence — which confirms their date of birth. Any account found to belong to an individual under the age of 18 will be suspended immediately, all deposits will be returned, and any winnings will be voided in line with our Terms & Conditions.

If you are a parent or guardian and you believe a minor in your household has accessed the 1770bet Platform, please contact us at [email protected] immediately. We will investigate and take appropriate action without delay. We also recommend using parental control software on shared devices to prevent underage access to gambling websites.

Self-Exclusion

Self-exclusion is one of the most powerful tools available to players who feel that their gambling is getting out of hand. When you self-exclude from 1770bet, your account is suspended for a minimum period of your choosing, and you will be unable to log in, deposit, or place any bets during that time. All scheduled promotional communications will also be paused for the duration of your exclusion.

Self-exclusion at 1770bet can be activated instantly by contacting our support team at [email protected] with the subject line "Self-Exclusion Request". You will receive confirmation within one hour during business hours (Monday to Saturday, 9:00 AM – 9:00 PM Bangladesh Standard Time). Outside business hours, we aim to process all urgent self-exclusion requests within four hours.

1. Choose Your Exclusion Period Select from a cooling-off period of 24 hours, a short-term exclusion of 1–4 weeks, a medium-term exclusion of 1–6 months, or a permanent self-exclusion with no reactivation window.
2. Contact Our Support Team Email [email protected] with your registered username, chosen exclusion period, and the subject line "Self-Exclusion Request". Our team will process your request and confirm suspension.
3. Receive Confirmation You will receive an email confirming your account has been suspended. The suspension is applied immediately upon confirmation — you will not be able to log in during the exclusion period.
4. Reactivation Process At the end of a temporary exclusion period, reactivation requires a written request and a mandatory 24-hour cooling-off delay before access is restored. Permanent self-exclusions cannot be reversed.

Deposit Limits

Setting a deposit limit is one of the most practical steps you can take to keep your gambling within a comfortable budget. 1770bet allows all registered players to set daily, weekly, or monthly deposit limits on their accounts. Once a limit is reached, no further deposits can be made until the limit period resets — regardless of how the deposit is made, whether via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or any other supported payment method.

Deposit limits can be set or lowered at any time with immediate effect. However, to protect players from impulsive decisions during a losing streak, increases to deposit limits require a mandatory 48-hour cooling-off period before taking effect. This deliberate friction is designed to give you time to reconsider before raising your own limits.

• Daily deposit limit: Caps the total amount you can deposit within any rolling 24-hour period.
• Weekly deposit limit: Caps the total amount you can deposit within any rolling 7-day period.
• Monthly deposit limit: Caps the total amount you can deposit within any rolling 30-day period.

To set or adjust a deposit limit, contact our support team at [email protected] with your account username and your preferred limit amount in BDT (Bangladeshi Taka). We will apply the limit to your account and send confirmation by email. Minimum recommended starting limits for new players range from ৳500 to ৳5,000 per day, depending on individual financial comfort.

Time-Out Tools

Sometimes a break is all you need to regain perspective. 1770bet's time-out feature allows you to pause your account for a short period — typically between 24 hours and 6 weeks — without committing to a full self-exclusion. During a time-out, your account is frozen, no deposits can be made, and all marketing communications are suspended. Your account balance remains safe and accessible once the time-out period concludes.

All time-out requests are processed by our support team at [email protected]. Please include your registered username and the specific tool you wish to activate. Time-out features are applied within one hour during business hours and within four hours at all other times.

Warning Signs of Problem Gambling

Problem gambling rarely announces itself clearly. It tends to develop gradually, with each individual warning sign appearing minor in isolation. The checklist below outlines the most common indicators that gambling may be moving from entertainment into harmful territory. If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use our self-exclusion tools and seek professional support.

• Spending more money on gambling than you can comfortably afford to lose
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Chasing losses — continuing to bet in an attempt to win back money lost
• Lying to family members or friends about the amount of time or money spent gambling
• Neglecting work, studies, family, or personal responsibilities due to gambling
• Using gambling as a way to escape stress, anxiety, or negative emotions
• Being preoccupied with gambling — constantly thinking about the next session
• Failed attempts to cut back or stop gambling despite wanting to
• Experiencing guilt, shame, or remorse after gambling sessions
• Jeopardising or losing a significant relationship or job opportunity because of gambling
• Feeling that you need to gamble with larger amounts to achieve the same level of excitement

Getting Help

1770bet can provide in-platform tools to help you limit or pause your gambling, but professional support from trained counsellors is often the most effective way to address a serious gambling problem. If you feel that your gambling behaviour is genuinely out of control, please consider reaching out to a qualified mental health professional or gambling support organisation in Bangladesh.

General guidance for seeking support in Bangladesh includes speaking with a trusted family member or friend, consulting your general physician (GP) for a referral to mental health services, or reaching out to mental health organisations operating in Dhaka, Chittagong, Sylhet, and other major cities across the country. Counsellors trained in behavioural addictions, including gambling disorder, can provide structured treatment plans including cognitive behavioural therapy (CBT), which has strong evidence for effectiveness in problem gambling cases.

Financial counselling is also a valuable complement to psychological support. If gambling has created debt or financial hardship, a certified financial counsellor can help you develop a structured repayment plan, negotiate with creditors, and rebuild your financial stability. Several non-profit financial counselling services operate across Bangladesh and provide free or low-cost assistance to individuals in financial difficulty.

• Talk to someone you trust: A close family member, friend, or religious leader can provide immediate emotional support and help you take the first step toward getting professional help.
• Consult a medical professional: Your GP or a psychiatrist can assess the severity of the gambling behaviour and refer you to an appropriate specialist or treatment programme.
• Contact 1770bet support: Email [email protected] to request immediate account suspension, activate self-exclusion, or discuss the responsible gaming tools available to you.
• Seek financial guidance: If gambling has caused financial hardship, a financial counsellor or advisor can help you navigate debt and build a path to recovery.

Contact Support

If you need to activate any responsible gaming tool — including self-exclusion, deposit limits, loss limits, time-out, or marketing opt-out — or if you simply want to talk to someone about your gambling behaviour, our dedicated support team is here to help. All responsible gaming requests are handled with complete confidentiality, sensitivity, and without judgment.

• Email: [email protected]
• Subject line for urgent requests: "Responsible Gaming — Urgent"
• Subject line for self-exclusion: "Self-Exclusion Request — [Your Username]"
• Subject line for deposit limits: "Deposit Limit Request — [Your Username]"
• Response time: Urgent requests acknowledged within one hour; all others within 48 hours.
• Business hours: Monday to Saturday, 9:00 AM – 9:00 PM Bangladesh Standard Time (BST, UTC+6).
• Out-of-hours urgent support: Self-exclusion and account suspension requests submitted outside business hours are processed within four hours.

Please note that email is the only supported contact method at this time. Do not share sensitive financial details such as full payment account numbers in your support emails — our team will never ask for this information via email.